We're here to help with any questions or concerns
Our friendly support team is available to help you with any questions about spinnordfi, our games, or technical issues you might encounter.
Find quick answers to common questions
Currently, game progress is saved locally in your browser. To reset, you can clear your browser's local storage or contact our support team for assistance.
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Yes! Our games are fully optimized for mobile devices. You can play on any smartphone or tablet using a modern web browser.
Yes, all our customer support services are completely free. We're here to help ensure you have the best possible gaming experience.
While our primary support language is English, we can arrange Finnish language support for more complex inquiries. Please mention your language preference when contacting us.
Please use our contact form and select "Technical Support" as the category. Include as much detail as possible about the issue, including your device and browser information.
Monday - Friday: 9:00 - 17:00
Saturday - Sunday: Closed
All times in Finnish timezone (EET/EEST)
Response Time: Within 24 hours
Urgent Issues: Within 4 hours
Available 7 days a week
Critical Issues: Immediate response
General Issues: Next business day
We monitor our systems 24/7